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Privacy Policy

Your privacy is important to us at Keith Andrews Trucks Limited. We want to be sure that you understand the terms and conditions relating to the way in which we collect information and the use of that information. This Privacy Policy tells you what information we collect, what we do with it and your rights to view, correct or change it.


Keith Andrews Trucks Limited operates the websites and  As part of our operations we may gather certain types of information about the users of our sites:

  • Personally Identifiable Information - This is provided by you when you register for services that we may offer. Examples of these services could include signing up for email newsletters, offers or information. Providing these details will always be optional for you. However, some services may not be available to you if you chose not to provide it.
  • Aggregated Data - This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.
  • When carrying out repairs and services to your vehicle, Keith Andrew Trucks Limited may collect personal information about you. This may include your name, address, contact details, vehicle details, your customer data (invoice no., vehicle identification number (“VIN”)), products or services sold to you (workshop, sale at counter, etc.), hours sold, sold parts, and other details about your vehicle and data from your vehicle’s computer.  Where the vehicle belongs to someone else, we rely on you to inform those individuals that you are providing their personal information to us and tell them about this Privacy Policy. We collect this information so that we can provide appropriate goods and services to you. The data may also be used for the purpose of business analytics, analysis and market research.


We will not share the information that we collect with any third parties apart from in the following circumstances:

  • The information may be hosted by a service provider. Our agreements with them protect the information that we collect from any use by them that we have not authorised.
  • The aggregated data (not the personally identifiable information) may be shared with third parties such as advertisers or business partners.
  • Your personally identifiable information may be shared with third parties when we believe in good faith that we are required to do so by law.
  • If we have your prior permission (which we would ask for at the time of collection), we may share the information with specified third parties.
  • The data collected which is used for the purpose of business analytics, analysis and market research may be provided also to distributors that we represent, and companies whose products and vehicles that we supply (or their related group companies).  The data will be pseudonymised to the extent practical when used for this purpose


We have collected this information in order to provide the best possible service to you while you are visiting our sites. To this end we may use the information that you provide for the following purposes:

  • To verify your identity if you need help with a forgotten password or you are having login problems with one of our site services.
  • To process any transactions that you might make on our site.
  • To help provide any other services that you have requested.
  • To offer the most relevant information suitable for you and your interests.
  • For any marketing, promotional, publicity, direct marketing or market research that we might undertake.
  • For any other purposes for which you have given permission.


A cookie is a small file that resides on your computer and is recognised by our server when you visit our sites. A cookie does not provide us with any personally identifiable information. It does provide details of your Internet Provider (IP) address, the computer platform that you use (e.g. Mac or Windows), the browser that you use (e.g. Microsoft Explorer or Netscape) and what domain you are accessing our sites from. With this information, we can do the following:

  • Track traffic patterns to our site.
  • Ensure that the most relevant content is being shown.
  • Allow you to enter certain site member services without having to log in each time you visit.

If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our sites.


This Privacy Policy only relates to our sites. You should be aware that we are not responsible for the practices of our advertisers or business partners. Our site may contain links to other sites. You should check their privacy policies before providing personally identifiable information to them or any other third party.


You will always have the option to opt into certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our services.

You are not required to give us any information or data, but if you do not agree to provide it we may not be able to supply or provide goods or services to you. 


In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time.  If we change our Privacy Policy we will post these changes on this page and may place additional notices on other pages of our website.  Continued use of the website and our services signify that you agree to any such changes.


To access and correct your information, please contact us at Keith Andrews Trucks, PO Box 11001, Whangarei 0110 or