you are choosing a leading industry partner dedicated to delivering world-class transport solutions, with exceptional safety, lifetime value and sustainability in support of your business.
IF IT’S IMPORTANT TO YOU
IT’S VITAL TO US.
As the largest authorised FUSO, Freightliner and Mercedes-Benz parts and service dealer across New Zealand, our dedicated tream of Daimler-trained technicians and aftersales leaders is committed to providing unparalleled support and expertise for your fleet – working together to keep New Zealand moving.
Whenever you want to talk, our aftersales leaders are here to listen. You can find all dealer details on the Contact Us link above. Alternatively, get in touch Brad Phillips, General Manager Aftersales, on 021 851 155 or at brad.phillips@keithandrews.co.nz.
Pride: We strive for excellence in everything we do.
Urgency: We make customer’s priorities ours.
Owning it: We take responsibility for our part in the process to ensure the team is successful.
Respect: Everyone is always treated fairly and honestly.
See it. Say it. Sort it: We lead by actively ensuring the highest standard.
Sit in our customer’s seat: We take time to truly understand our customer’s situation.
1. We will work with urgency to fix your vehicle right first time, eliminate rework and minimise downtime.
2. We will update you about the completion of the work we do for you and will ask your permission before we carry out extra work.
3. We will deliver your vehicle checked, inspected and ready for work after being serviced by trained technicians using the latest tools and equipment.
4. We will complete excellent work at transparent and reasonable prices.
5. Our leaders will take your feedback seriously and respond to complaints or issues quickly and efficiently.
CAN’T FIND WHAT YOU’RE LOOKING FOR? CALL US ON 0800 487 825
Find the best fit for your business at Keith Andrews.